Last updated: 22 May 2023
If you have questions or require more information about our Shipping Policy, do not hesitate to contact us through email at info@kitsat.fi.
INTERNATIONAL SHIPPING
We ship internationally. We ship to both commercial and domestic addresses. We currently use UPS as carrier. Our store prices include VAT and shipping costs (FCA).
INCOTERMS® 2010 FCA
We are using FCA (Free Carrier) Incoterms as our Delivery Policy.
IMPORT DUTIES, FEES AND TAXES
All orders to a destination outside of the EU are subject to import duties, fees, and taxes of the destination country. Delays in the delivery may occur if your package is randomly selected by your country’s Customs Department or Agency for inspection. We have no control over the process or additional charges and we work very closely with our carriers to ensure as few delays as possible.
We are not responsible for any duties, fees, or taxes that are incurred during the delivery of your order.
Please note that it is your responsibility to obtain any necessary governmental permission and/or documentation for import approval, as well as to verify and pay all import charges including, but not limited to, duties, fees, and taxes.
ONLINE SHIPPING POLICY ONLY
Our Shipping Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Kitlab Webstore. This policy is not applicable to any information collected offline or via channels other than this website.
CHANGES TO OUR SHIPPING POLICY
If we decide to change our shipping policy, we will post those changes on this page.
CONTACTING US
If there are any questions regarding this Shipping Policy you may contact us using the information below.
c/o Arctic Astronautics Oy
Hevosenkenkä 7
07110 Hinthaara
Finland